Status updated
Followmyhealth
FollowMyHealth is a patient portal and engagement platform, originally developed by Allscripts and now part of Veradigm. It allows patients to securely access their health records, view lab results, request prescription refills, schedule appointments, communicate with their care teams, pay bills and complete forms online through a website and mobile app. Hospitals, health systems and physician practices offer FollowMyHealth to their patients to improve engagement, convenience and communication.
I have a problem with Followmyhealth
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Recent User Report Trends for Followmyhealth
Aggregated reports in the last 48 hours.
What is Followmyhealth's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Followmyhealth
Recent issues reported by users from around the world.
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How to fix Followmyhealth not working
FollowMyHealth is a patient portal. People use it to see their health records, test results, appointments and messages from their care provider. Find your symptom below. Most problems come from a sign-in, a record that has not been released yet, a device or browser setting, or the portal itself. If you are worried about your health, contact your care provider or emergency services now, not the portal support.
Jump to what you are seeing
- Login Failed
- Website Down
- App Crashing
- Records Not Loading
- Messaging Issues
- Appointment Scheduling
- Slow Performance
Login Failed
Sign-in is refused.
- If the password is refused, reset it through the official route and check spam.
- Check you are using the email address your provider registered.
- Try a private window to rule out an old session.
Website Down
The FollowMyHealth website does not load for you.
- Open the page in a private window and on another network.
- Check status.followmyhealth.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
App Crashing
The app closes unexpectedly, or it will not open.
- Update the app from your app store, and restart the device.
- Check there is enough free storage on the device.
- Check status.followmyhealth.com, and report the device model and the time.
Records Not Loading
Your results or records do not show.
- Check the record has been released by your provider, since some results appear only after they are reviewed.
- Reload in a private window, and try another browser.
- Check status.followmyhealth.com, and contact your provider's office with the date of the record.
Messaging Issues
Messages to your provider do not send or arrive.
- Check your connection, and send the message once.
- Check the message did not send with an error mark.
- Check status.followmyhealth.com, and phone your provider if the message is urgent.
Appointment Scheduling
An appointment cannot be booked, or it does not show.
- Check the time slot is still open, and reload the page to see the latest times.
- Check the appointment is not already booked for you.
- Check status.followmyhealth.com, and contact your provider's office with the time you wanted.
Slow Performance
Pages and records are slow to load.
- Try a different browser, and close tabs you are not using.
- Try again at a quieter time of day.
- If it is slow for everyone, check status.followmyhealth.com.
Still not working?
Contact your care provider's office first, since they manage your records, results and appointments. For a problem with the portal itself, contact FollowMyHealth support through the help option in the portal or on its website. Have the email address on your account, the exact error text, the device, and the time with your time zone. Never send your password or health details in a support message. If you need urgent care, use emergency services. Live incident updates are on status.followmyhealth.com.
Most portal problems come from a sign-in, a record that is not yet released or a browser setting, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on the portal's side.
Frequently asked questions about Followmyhealth
Is Followmyhealth down right now?
No. Based on the latest status data on this page, Followmyhealth (followmyhealth.com) is up and running normally. The most recent incident, "Veradigm FollowMyHealth payments issue under investigation", was resolved (last update Oct 27, 2026).
What should I do if Followmyhealth is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for followmyhealth.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Followmyhealth incident?
The most recent incident on record is "Veradigm FollowMyHealth payments issue under investigation", last updated on Oct 27, 2026. It has been resolved.
How do I report a problem with Followmyhealth?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Followmyhealth status page?
The official status page for Followmyhealth is status.followmyhealth.com.
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