Incident History for Floify

A complete log of all past incidents, outages, and scheduled maintenance.

Filter by status

applies to the 14 loaded
Floify App Latency Under Investigation

Resolved

Affected Components

System

Resolved

on Oct 30, 2026

Floify reports the latency issue is resolved and monitoring continues for further occurrences.

Monitoring

on Oct 30, 2026

Floify reports the system refresh kept the application stable and latency issues are resolved, with monitoring continuing for further occurrences.

Investigating

on Oct 30, 2026

Floify is investigating reports of system latency and refreshing the system to restore expected functionality.

Floify scheduled maintenance with system unavailable

Completed

Affected Components

System

Completed

on Oct 28, 2026

The scheduled Floify maintenance has been completed, restoring the system after temporary unavailability.

Scheduled

on Oct 27, 2026

Floify will undergo scheduled maintenance on October 27, making the application unavailable and suspending all user access temporarily.

Scheduled For

Oct 28, 2026, 4:00 AM UTC to Oct 28, 2026, 6:00 AM UTC

Floify scheduled maintenance outage

Completed

Affected Components

System

Completed

on Oct 20, 2026

The scheduled Floify maintenance has been completed and the system is back online.

Scheduled

on Oct 19, 2026

Floify will be unavailable during scheduled maintenance on October 19 from 10:00pm to 12:00am MDT.

Scheduled For

Oct 20, 2026, 4:00 AM UTC to Oct 20, 2026, 6:00 AM UTC

Floify scheduled maintenance completed

Completed

Affected Components

System

Completed

on Oct 15, 2026

The scheduled Floify maintenance has been completed.

Floify scheduled maintenance completed

Completed

Affected Components

System

Completed

on Oct 8, 2026

The scheduled Floify maintenance has been completed.

Floify scheduled maintenance

Scheduled

Affected Components

System

Scheduled

on Oct 6, 2026

Floify will undergo scheduled maintenance on October 7, making the application unavailable and suspending all user access temporarily.

Scheduled For

Oct 8, 2026, 4:00 AM UTC to Oct 8, 2026, 6:00 AM UTC

Floify scheduled maintenance

Completed

Affected Components

System

Completed

on Sep 30, 2026

The scheduled Floify maintenance has been completed and the application is back online.

Scheduled

on Sep 29, 2026

Floify will undergo scheduled maintenance on September 29, 10:00pm to 11:00pm MDT, during which the application will be unavailable.

Scheduled For

Sep 30, 2026, 4:00 AM UTC to Sep 30, 2026, 5:00 AM UTC

Prospect conversion failures in the app

Resolved

Affected Components

System

Resolved

on Sep 17, 2026

The prospect conversion incident has been resolved.

Monitoring

on Sep 17, 2026

A fix has been implemented and we are monitoring manual prospect conversion to ensure everything is working as expected.

Identified

on Sep 17, 2026

Prospect conversion failures reported in the app; a fix is being released shortly.

Floify scheduled maintenance

Completed

Affected Components

System

Completed

on Sep 17, 2026

The scheduled Floify maintenance has been completed, restoring application availability and user access.

Scheduled

on Sep 16, 2026

Floify will undergo scheduled maintenance on September 16, making the application unavailable and suspending all user access temporarily.

Scheduled For

Sep 17, 2026, 5:00 AM UTC to Sep 17, 2026, 7:00 AM UTC

Floify eSign package issues

Resolved

Affected Components

System

Resolved

on Sep 11, 2026

Floify eSign issues are resolved; new eSign packages are delivering as expected.

Monitoring

on Sep 11, 2026

Floify is still working to restore signing access for existing eSign packages and will release an update to resolve outstanding cases.

Monitoring

on Sep 11, 2026

Floify reports eSign functionality restored for new packages while existing affected packages still need a path to restore signing access.

Investigating

on Sep 10, 2026

Floify is investigating reports of eSign package problems, including inaccessible links and missing signature coordinates in Encompass Disclosures packages.

Floify Scheduled Maintenance

Completed

Affected Components

System

Completed

on Aug 26, 2026

The scheduled maintenance has been completed.

Scheduled

on Aug 26, 2026

Scheduled maintenance will begin as planned in 60 minutes, causing temporary unavailability.

Scheduled For

Aug 26, 2026, 5:00 AM UTC to Aug 26, 2026, 7:00 AM UTC

Scheduled

on Aug 25, 2026

Floify will undergo scheduled maintenance on August 25th from 11pm MDT to 1am MDT, causing temporary unavailability.

Scheduled For

Aug 26, 2026, 5:00 AM UTC to Aug 26, 2026, 7:00 AM UTC

Milestone Delivery Issues

Resolved

Affected Components

Communication Tools - Email Services

Resolved

on Aug 20, 2026

The incident affecting email services has been resolved.

Monitoring

on Aug 20, 2026

A fix has been implemented for milestone delivery issues affecting email services, and we are monitoring notification delivery.

Identified

on Aug 20, 2026

The issue has been identified and a resolution is being implemented for milestone delivery issues affecting email services.

Investigating

on Aug 20, 2026

Investigating reports that LOS-synced milestone notification settings may not be honored, causing milestone emails to be sent when disabled.

Pre-Approval Letter Generation Issue

Resolved

Affected Components

System

Resolved

on Aug 13, 2026

The issue preventing Realtors and Partners from generating Pre-Approval Letters has been resolved.

Identified

on Aug 13, 2026

Identified issue with Pre-Approval Letter generation in Realtor and Partner accounts; fix in progress.

Floify Scheduled Maintenance

Completed

Affected Components

System

Completed

on Aug 6, 2026

The scheduled maintenance has been completed.

Monitoring

on Aug 6, 2026

Scheduled maintenance is currently in progress, affecting the System component.

Scheduled For

Aug 6, 2026, 5:00 AM UTC

Scheduled

on Aug 6, 2026

Scheduled maintenance will begin as planned in 60 minutes, affecting the System component.

Scheduled For

Aug 6, 2026, 5:00 AM UTC

Scheduled

on Aug 5, 2026

Floify will undergo scheduled maintenance on August 5th from 11 PM to 1 AM MDT, during which the application will be unavailable.

Scheduled For

Aug 6, 2026, 5:00 AM UTC to Aug 6, 2026, 7:00 AM UTC

    Incident History for Floify