Incident History for Flocksafety
A complete log of all past incidents, outages, and scheduled maintenance.
Filter by status
applies to the 6 loadedScheduled Nova maintenance affecting Search, Insights, and Administration
Completed
Affected Components
Completed
on Oct 28, 2026
The scheduled Nova maintenance affecting Search, Insights, and Administration has been completed.
Under Maintenance
on Oct 28, 2026
Scheduled Nova maintenance is now in progress, affecting Search, Insights, and Administration.
Scheduled
on Oct 27, 2026
Scheduled Nova maintenance begins in 60 minutes, affecting Search, Insights, and Administration.
Scheduled For
Oct 28, 2026, 12:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled maintenance for Nova is planned to begin October 27 at 20:00 EDT, affecting Search, Insights, and Administration.
Scheduled For
Oct 28, 2026, 12:00 AM UTC
Scheduled Nova maintenance affecting Search, Insights, and Administration
Completed
Affected Components
Completed
on Oct 27, 2026
The scheduled Nova maintenance affecting Search, Insights, and Administration has been completed.
Under Maintenance
on Oct 27, 2026
Scheduled Nova maintenance is now in progress, affecting Search, Insights, and Administration.
Scheduled
on Oct 27, 2026
Scheduled Nova maintenance begins in 60 minutes, affecting Search, Insights, and Administration.
Scheduled For
Oct 27, 2026, 12:00 PM UTC
Scheduled
on Oct 26, 2026
Scheduled maintenance for Nova is planned for October 27, 2026, affecting Search, Insights, and Administration.
Scheduled For
Oct 27, 2026, 12:00 PM UTC
Hotlist hits delayed
Resolved
Affected Components
Resolved
on Oct 24, 2026
The hotlist hits delay incident has been resolved, affecting Alerts & Map.
Monitoring
on Oct 24, 2026
A fix has been implemented for delayed hotlist hits and Flock Safety is monitoring the results.
Identified
on Oct 24, 2026
Flock Safety has identified the cause of delayed hotlist hits and is implementing a fix.
Investigating
on Oct 24, 2026
Flock Safety is investigating an issue causing delays in hotlist hits; footage processing continues normally and will be accessible once operations resume.
TLS connectivity widespread issues
Resolved
Affected Components
Resolved
on Sep 6, 2026
The TLS connectivity incident has been resolved.
Monitoring
on Sep 6, 2026
A fix has been implemented for TLS connectivity issues and we are monitoring the results.
Investigating
on Sep 6, 2026
Flock Safety is investigating widespread TLS connectivity issues affecting multiple components.
VMS Maintenance Completed
Completed
Affected Components
Completed
on Aug 24, 2026
Scheduled maintenance on the VMS system has been completed successfully.
Scheduled Video System Maintenance
Scheduled
Affected Components
Scheduled
on Aug 24, 2026
Scheduled maintenance for VMS is currently in progress. Updates will be provided as necessary.
Scheduled For
Aug 24, 2026, 1:00 PM UTC
Scheduled
on Aug 24, 2026
Maintenance for the VMS will begin as scheduled in 60 minutes.
Scheduled For
Aug 24, 2026, 1:00 PM UTC
Scheduled
on Aug 21, 2026
Scheduled maintenance on the video system may cause temporary downtime or limited availability.
Scheduled For
Aug 24, 2026, 1:00 PM UTC