Eventbrite service disruption and increased latency

The checkout latency issue is resolved and services are back to normal, with a postmortem now started.

A solution was applied and services appear restored, with monitoring ongoing to confirm stability.

Eventbrite is investigating a service disruption with high latency in the checkout flow affecting some users.

Eventbrite is investigating a service disruption with increased latency, opened September 21, 2026 at 03:58PM UTC.