Incident History for EONI System API

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 12 loaded
EONI and PriorityONE voice service maintenance

Completed

Affected Components

Voice

Completed

on Oct 30, 2026

Scheduled maintenance on EONI and PriorityONE voice services is now complete after about one hour.

Under Maintenance

on Oct 30, 2026

Scheduled maintenance on EONI and PriorityONE voice services is now underway, expected to last one hour.

Scheduled For

Oct 30, 2026, 1:00 PM UTC to Oct 30, 2026, 2:00 PM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance will take EONI and PriorityONE voice services down for one hour on Friday morning.

Scheduled For

Oct 30, 2026, 1:00 PM UTC to Oct 30, 2026, 2:00 PM UTC

eoni.com email service down for maintenance

Resolved

Affected Components

Email service for eoni.com

Resolved

on Oct 21, 2026

The eoni.com email service maintenance incident has been resolved.

Identified

on Oct 21, 2026

The eoni.com email service is down for a storage system check, with restoration expected by noon today.

Hosted Voice Phones not connecting

Resolved

Affected Components

Voice

Resolved

on Oct 13, 2026

The Hosted Voice phones not connecting incident has been resolved.

Investigating

on Oct 12, 2026

Root cause of Hosted Voice phones not connecting is still unknown; no estimated repair time, next update at 8pm.

Investigating

on Oct 12, 2026

Customers on Hosted Voice report phones are down and not connecting; the issue is being investigated.

Webpages not loading

Resolved

Affected Components

AlicelBaker CityBaker CountyCoveElginEnterpriseFox HillImblerInternet ConnectivityIsland CityJosephLa GrandeLa Grande AirportLostineNorth PowderSummervilleTCEUnionUnion CountyWallowaWallowa County

Resolved

on Oct 13, 2026

The incident causing webpages not to load has been resolved.

Investigating

on Oct 12, 2026

Root cause of webpages not loading is still unknown; no estimated repair time, next update at 8pm.

Investigating

on Oct 12, 2026

Customers are unable to reach some websites; the issue is being investigated with no estimated repair time.

All EONI services in Wallowa County are down

Resolved

Affected Components

EnterpriseInternet ConnectivityJosephLostineVoiceWallowaWallowa County

Resolved

on Oct 2, 2026

The incident affecting all EONI services in Wallowa County has been resolved as of 12:23PM.

Identified

on Oct 2, 2026

A fiber optic cable cut has taken down all EONI services in Wallowa County; teams are being dispatched to repair the cable.

All EONI services down for scheduled maintenance

Completed

Affected Components

EONI voicedata servicesinternet

Completed

on Sep 2, 2026

Scheduled maintenance for all EONI voice, internet, and data services is now complete.

Scheduled

on Sep 2, 2026

Scheduled maintenance is underway for all EONI voice, internet, and data services, expected to last 30 minutes.

Scheduled For

Sep 2, 2026, 11:30 AM UTC to Sep 2, 2026, 12:00 PM UTC

EONI voice, internet and data services scheduled maintenance

Scheduled

Affected Components

EONI voiceinternetdata services

Scheduled

on Aug 27, 2026

Scheduled maintenance to install upgraded electrical system for EONI services, expected to last 30 minutes.

Scheduled For

Sep 2, 2026, 11:30 AM UTC to Sep 2, 2026, 12:00 PM UTC

Phone service outage

Resolved

Affected Components

Voice

Resolved

on Aug 26, 2026

The phone service outage has been resolved. Thanks for your patience.

Monitoring

on Aug 26, 2026

We've fixed the core issue and are waiting for things to recover.

Investigating

on Aug 26, 2026

We are investigating phone system outages affecting all EONI phone customers, with no ETA for repair.

Internet Outage in Summerville

Resolved

Affected Components

Internet ConnectivitySummervilleUnion County

Resolved

on Aug 23, 2026

The internet outage in Summerville has been resolved.

Identified

on Aug 22, 2026

Customers in Summerville are without internet due to a utility power outage; service should return once power is restored.

EONI wireless service in Union down

Resolved

Affected Components

Internet ConnectivityUnionUnion County

Resolved

on Aug 16, 2026

The incident has been resolved after replacing the battery backup system in Union.

Identified

on Aug 16, 2026

EONI wireless service in Union is down as of Sunday 5:10 AM, with an update expected by 1 PM.

Service Outage in Wallowa County

Resolved

Affected Components

AlicelBaker CityBaker CountyCoveElginEnterpriseFox HillImblerInternet ConnectivityIsland CityJosephLa GrandeLa Grande AirportLostineNorth PowderSummervilleTCEUnionUnion CountyVoiceWallowaWallowa County

Resolved

on Aug 10, 2026

The Wallowa County service outage has been resolved after the cut fiber was repaired by Ziply.

Identified

on Aug 10, 2026

Damaged fiber line found, crews are working on repairs.

Investigating

on Aug 10, 2026

Ziply Fiber crews are investigating a suspected broken fiber line causing an outage in Wallowa County.

Investigating

on Aug 10, 2026

All EONI services in Wallowa County are down, with no estimated time of repair yet.

... and 1 more update(s). Click to view the full timeline.

Internet outage in Enterprise

Resolved

Affected Components

Internet ConnectivityJosephWallowa CountyWireless Internet

Resolved

on Aug 4, 2026

The internet outage in Enterprise has been resolved. Services are restored.

Identified

on Aug 4, 2026

Outage is due to a utility power outage affecting zip codes 97857 and 97828; services should return once power is restored.

Investigating

on Aug 4, 2026

Some wireless customers in Enterprise are without internet. We are investigating the cause with no estimated repair time.

    Incident History for EONI System API