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Entur is a Norwegian state-owned company that provides national infrastructure for public transport information and ticketing. It operates a journey planner and the Entur app that let travelers search and buy tickets for trains, buses, trams, boats and flights across operators in Norway. Entur also offers open data and APIs with real-time and timetable information, and sales and ticketing systems used by transport operators. The entur.org domain supports developer and partner information. Entur's goal is to make public transport easier to use.
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Recent User Report Trends for Entur AS
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What is Entur AS's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Entur AS
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About Entur AS & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A public-sector mobility platform that pairs a headless CMS for editorial content with a consent-first, multi-framework frontend inherited from several teams.
What stands out
- Two UI frameworks (React and Marko) coexist, hinting at organisational mergers rather than a single unified codebase.
- Sanity appears twice as both hosted studio and client library, making editorial content a first-class part of a live transport product.
- Usercentrics plus HSTS and HTTP/3 shows compliance and performance treated as hard requirements of a government-linked service.
- Firebase suggests a mobile-app-first companion strategy for travellers on the move, not just a desktop journey planner.
Technologies entur.org uses
- Sanity.io — Headless CMS hosting Entur's editorial travel content, letting non-developers publish service updates and route info without shipping code.
- HeroUI — React component library shaping accessible, consistent UI across journey planner and ticketing interfaces.
- Node.js — Server-side runtime underpinning the JavaScript toolchain and API layer.
- Sanity — JavaScript client libraries pulling structured content from Sanity into Entur's web frontends at render time.
- React — Primary view library for the interactive journey planner and ticketing flows.
- Firebase — Google backend services likely powering app auth, push notifications and realtime data for traveller-facing products.
- Usercentrics — Consent management platform enforcing GDPR compliance for a Norwegian public-sector operator tracking traveller analytics.
- Marko — eBay-originated UI framework, suggesting legacy or acquired Entur team codebases still running in production.
- HSTS — Forces HTTPS, mandatory for a government-linked service handling payment and personal data.
- HTTP/3 — Modern transport protocol reducing latency for travellers on mobile networks.
How these technologies work together
- Sanity requires Sanity.io — The sanity client library needs the hosted sanity-io dataset; content editing and delivery are two halves of one system.
- HeroUI requires React — HeroUI is a React component library, so every button, modal and form in the planner depends on React rendering it.
- React integrates with Sanity.io — Structured CMS content is fetched and rendered inside React components, letting editors update travel information without redeploys.
- React works alongside Usercentrics — The consent banner mounts into the React app, blocking analytics and cookie-dependent features until Norwegian GDPR consent is given.
- Marko runs on Node.js — Marko compiles and renders on Node, pointing to an older server-rendered surface alongside the newer React stack.
- Firebase works alongside React — Firebase services commonly back React frontends here, handling authentication and notifications alongside the planner UI.
- Marko overlaps with React — Running both Marko and React signals fragmented frontends, likely merged teams or acquisitions never consolidated onto one framework.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain entur.org.
Domain name active since 2016
entur.org has been a registered domain since September 2016 — 10 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until September 2027.
DNS managed by Google
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Fastly, Inc.
Served from professional infrastructure located in Canada.
Records last verified September 2026.
How to fix Entur AS not working
Entur is a Norwegian public company that runs the national journey planner and ticketing for public transport. The Entur app lets travellers plan routes and buy tickets for trains, buses, trams, boats and flights across Norway. Find your symptom below. Most problems come from a sign-in, a payment step, real-time data that has not updated, or the service itself. Never pay for the same ticket twice, and check your purchases before you buy again.
Jump to what you are seeing
- Journey Search Failed
- Mobile App Down
- Ticket Purchase Failed
- Website Down
- Real-time Data Missing
- Login Failed
Journey Search Failed
A journey search returns no results, or it does not load.
- Check the start and end stops are spelled correctly, and that the date and time are right.
- Reload the page, or restart the app, and try a nearby stop instead.
- Check status.entur.org, and report the stops and the time if searches fail for everyone.
Mobile App Down
The Entur app will not open, sign in, or show your tickets.
- Update the app from your app store, and restart your phone.
- Check your connection, and try switching between Wi-Fi and mobile data.
- Sign out and back in. Your tickets should still show in your purchase history once the app reconnects.
Ticket Purchase Failed
A ticket does not buy, or the payment does not complete.
- Check your purchase history before you try again, so you do not buy the same ticket twice.
- Check the payment method on the account is valid, and that the card details are correct.
- Contact Entur support with the order reference and the time, and never send card details in a message.
Website Down
The Entur website does not load for you.
- Open the page in a private window and on another network.
- Check status.entur.org for an active incident.
- If only your network is affected, ask IT to check the firewall.
Real-time Data Missing
Live departure times do not show, or they look out of date.
- Check your connection, and reload the departure board.
- Allow a short time for live data to update, since it can be delayed.
- Check status.entur.org, and report the stop and the time if live data stays missing.
Login Failed
Sign-in is refused.
- If the message says the password is wrong, reset it through the official route and check spam.
- Use the same email or sign-in method you used to create the account.
- Try a private window to rule out an old session.
Still not working?
Contact Entur support through the help option in the app or on the Entur website. For a problem with a journey, contact the transport operator. Have your account email (not your password), the journey or order reference, the exact error text, the device, and the time with your time zone. Never send your password, card details or travel documents in a support message. Live incident updates are on status.entur.org.
Most ticketing problems come from a sign-in, a payment step or a delay in live data, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Entur's side.
Frequently asked questions about Entur AS
Is Entur AS down right now?
No. Based on the latest status data on this page, Entur AS (entur.org) is up and running normally. The most recent incident, "Card payment problems affecting Payment API", was resolved (last update Oct 25, 2026).
What should I do if Entur AS is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for entur.org, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Entur AS incident?
The most recent incident on record is "Card payment problems affecting Payment API", last updated on Oct 25, 2026. It has been resolved.
How many people reported problems with Entur AS recently?
No user reports about Entur AS were submitted in the last 48 hours.
How do I report a problem with Entur AS?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Entur AS status page?
The official status page for Entur AS is status.entur.org.
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