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DENIC eG down?

DENIC eG is the central registry for .de, the country code top-level domain of Germany, and one of the largest domain registries in the world. Organised as a cooperative of internet service providers and registrars, DENIC manages the registration database for millions of .de domain names, operates the authoritative name server infrastructure for .de, and provides WHOIS-style domain queries. DENIC also works on internet security, DNSSEC and domain governance, ensuring the stable operation of the German internet namespace.

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Recent User Report Trends for DENIC eG

Aggregated reports in the last 48 hours.

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User Reports for DENIC eG

Recent issues reported by users from around the world.

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How to fix DENIC eG not working

DENIC is the registry for .de domain names in Germany. Its services include domain lookup, the member area for registrars and members, the TRANSIT service centre, nameserver checks, IDN conversion and domain disputes. Find your symptom below. Most problems come from a sign-in, a domain or nameserver setting, a browser issue, or the service itself. Check the domain's nameserver records before you assume the registry is at fault.

Jump to what you are seeing

Webseite

The DENIC website does not load for you.

  1. Open the page in a private window and on another network.
  2. Check status.denic.de for an active incident.
  3. If only your network is affected, ask IT to check the firewall.

Domainabfrage

A domain lookup does not return a result, or it shows the wrong status.

  1. Check the domain name is spelled correctly, including the .de ending.
  2. Allow time for recent changes to appear, since they are not instant.
  3. Check status.denic.de, and report the domain name and the time if the result stays wrong.

Mitgliederbereich

Sign-in to the member area is refused.

  1. If the message says the password is wrong, reset it through the official route and check spam.
  2. Check you are using the member or registrar account that owns the domain.
  3. Try a private window to rule out an old session.

TRANSIT-Service Center

The TRANSIT service centre does not load, or a transfer does not progress.

  1. Reload in a private window, and check the transfer's reference and status.
  2. Check the transfer has the required confirmation from the old registrar, if one is needed.
  3. Check status.denic.de, and report the reference and the time.

Nameserver Check

A nameserver check shows an error, or the nameservers do not respond.

  1. Check the nameserver names are spelled correctly and that each one resolves.
  2. Check the records have been published, and allow time for them to spread.
  3. Check status.denic.de, and report the domain name and the time.

IDN-Web-Converter

A name with special characters does not convert correctly.

  1. Check the name uses only characters the registry accepts for that script.
  2. Try the conversion again with the name copied directly, not retyped.
  3. Check status.denic.de, and report the name and the time.

DISPUTE

A domain dispute process does not open, or it does not progress.

  1. Check you have the correct reference for the domain and the dispute.
  2. Read the dispute guidance on the DENIC website, and follow the steps in order.
  3. Check status.denic.de, and contact DENIC through its official channels with the reference and the time. Keep copies of everything you send.

Still not working?

Contact your registrar or your organisation's domain administrator first, since they manage domain records and member accounts. For a registry-wide problem, contact DENIC through the official contact details on its website. Have the domain name, the reference or transfer number, the exact error text, and the time with your time zone. Never send passwords or authorisation codes in a support message. Live incident updates are on status.denic.de.

Most domain problems come from a nameserver record, a transfer step or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on DENIC's side.

Frequently asked questions about DENIC eG

Is DENIC eG down right now?

We cannot confirm an outage for DENIC eG (denic.de) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.

What should I do if DENIC eG is not working for me?

First rule out your side: reload the page, try another browser or device, clear the cache and cookies for denic.de, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.

How do I report a problem with DENIC eG?

Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.

Where is the official DENIC eG status page?

The official status page for DENIC eG is status.denic.de.

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