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DeepSeek down?
DeepSeek is a Chinese artificial intelligence company based in Hangzhou that develops large language models. It is known for open-weight models such as DeepSeek-V3 and the DeepSeek-R1 reasoning model, which drew global attention for strong performance achieved at relatively low training cost. DeepSeek offers a free AI chat assistant through its website and mobile apps, and an API platform for developers with competitive pricing. Researchers and developers use DeepSeek's models for coding, math, reasoning and general-purpose AI tasks.
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Recent User Report Trends for DeepSeek
Aggregated reports in the last 48 hours.
What is DeepSeek's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 26, 2026
User Reports for DeepSeek
Recent issues reported by users from around the world.
No user reports for DeepSeek in the last 30 days.
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Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain deepseek.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Amazon.
Domain name active since 2000
deepseek.com has been a registered domain since August 2000 — 26 years at the same web address.
Registered through 2028
The owner has kept this domain secured until August 2028.
Redundant DNS setup
2 nameservers answer for this domain, so it stays reachable even if one goes offline.
Records last verified September 2026.
How to fix DeepSeek not working
DeepSeek is an AI assistant service. People use it to chat, write, analyse and write code, through the website, mobile app and an API. Find your symptom below. Most problems come from a sign-in, a service busy period, an app version, or an incident on the provider's side. Use only the official site address for your account, and never share your password or one-time codes in a chat or a support message.
Jump to what you are seeing
Website Down
The DeepSeek website does not load for you.
- Open the page in a private window and on another network.
- Check status.deepseek.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
AI Not Responding
The assistant does not reply, or it stops partway through a reply.
- Check status.deepseek.com for an incident affecting responses.
- Reload the page, or start a new chat, and try a short message.
- Try again later, and avoid sending the same long request many times at once.
Login Failed
Sign-in is refused.
- If the password is refused, reset it through the official site and check spam.
- Use the same sign-in method you joined with.
- Try a private window to rule out an old session.
API Down
Calls to the DeepSeek API fail or time out.
- Check the status code. An access error usually means the key is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the key has not been revoked, and check your account has credit or allowance left.
- Retry with a growing delay, and check status.deepseek.com if several calls fail together.
Server Busy
The service says it is busy, or requests are queued for a long time.
- Wait a few minutes, then send the request again.
- Try a shorter request, since large inputs take longer.
- Check status.deepseek.com, and try again at a quieter time of day.
App Crashing
The mobile or desktop app closes on its own, or it will not open.
- Update the app from your app store or the official download page, and restart the device.
- Check the device has enough free storage.
- Reinstall the app if it still crashes, and check status.deepseek.com.
Slow Responses
Replies take a long time to appear.
- Check your connection, and try again at a quieter time.
- Shorten very long messages or files.
- Check status.deepseek.com for a slowdown.
Still not working?
Use the help option in the DeepSeek app or on the official website. Have your account email (not your password), the device and app version, the exact error text, and the time with your time zone. Never send passwords, one-time codes, API keys or private conversation content in a support message. Live incident updates are on status.deepseek.com.
Most assistant problems come from a sign-in, a browser setting or a temporary service slowdown, and they usually clear after a reload or a short wait. The status page shows live incidents, so you can see whether the problem is on DeepSeek's side.
Frequently asked questions about DeepSeek
Is DeepSeek down right now?
No. Based on the latest status data on this page, DeepSeek (deepseek.com) is up and running normally. The most recent incident, "DeepSeek Web/API Degraded Performance", was resolved (last update Oct 27, 2026).
What should I do if DeepSeek is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for deepseek.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent DeepSeek incident?
The most recent incident on record is "DeepSeek Web/API Degraded Performance", last updated on Oct 27, 2026. It has been resolved.
How do I report a problem with DeepSeek?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official DeepSeek status page?
The official status page for DeepSeek is status.deepseek.com.
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