Incident History for Coralogix

The custom dashboards issue on EU2 has been resolved.

A fix has been implemented for the custom dashboards issue on EU2 and we are monitoring the results.

The issue affecting custom dashboards on EU2 has been identified and a fix is being implemented.

Customers on EU2 cannot load custom dashboards and may see error messages; the team is actively investigating.

The incident affecting ingestion across all US3 pipelines has been resolved.

A fix has been implemented for ingestion delays on the US3 cluster and we are monitoring the results.

A fix has been implemented for ingestion delays on the US3 cluster and we are monitoring the results.

Coralogix has identified the cause of ingestion delays on the US3 cluster and is implementing a fix.

The incident affecting AP1 Metrics/Logs ingestion has been resolved.

A fix has been implemented for increased latency in AP1 Metrics/Logs ingestion and we are monitoring the results.

Most issues mitigated, but lingering lag remains relative to log alerts in AP1.

Work continues on a fix for increased latency affecting AP1 metrics and logs ingestion.

The incident affecting delayed and missing EU2 data usage metrics has been resolved.

A fix has been implemented for delayed and missing EU2 data usage metrics, and monitoring is underway.

Coralogix has identified the cause of delayed and missing data usage metrics in EU2 and is implementing a fix.

Coralogix is investigating increased latency and delayed ingestion of data usage metrics in EU2.

The EU2 archive logs ingestion delay incident has been resolved.

A fix has been implemented for the EU2 archive logs ingestion delay and we are monitoring the results.

Coralogix has identified the cause of the EU2 archive logs ingestion delay and is implementing a fix.

Coralogix is investigating an approximately 1 hour lag in ingesting archive tier logs in the EU2 environment.

The incident affecting EU2 alerts has been resolved.

The issue has been identified as related to internal resources, and we are actively working on a fix with an expected recovery time of 30 minutes.

The incident has been resolved.

Systems look nominal and we are continuing to monitor the situation.

A fix has been implemented for intermittent errors and timeouts in certain UI elements in EU2, and we are monitoring the results.

The issue has been identified and a fix is being implemented for intermittent errors and timeouts in certain UI elements in EU2.

The issue with alert evaluation delays on EU2 has been resolved.

Alert evaluation delays on EU2 between 13:35 and 13:57 UTC; 'less than' alerts disabled, other alerts delayed. Monitoring.

The incident affecting US2 metrics ingestion has been resolved.

All signals are green for US2 metrics ingestion; team is continuing to monitor.

We are observing nominal outputs on infrastructure dashboards but continuing to monitor results.

Remediation actions have been executed and improvements are being observed; monitoring continues.

The incident affecting US2 log alerts has been resolved.

A fix has been implemented for the log alerts lag in US2 and we are monitoring the results.

The issue has been identified and a fix is being implemented for log alerts lag in US2.

Investigating delay in log alerts within US2 region; engineering team is actively working on resolution.

The incident regarding logs ingestion lag in the US1 region has been resolved.

A fix has been implemented for the logs ingestion lag in US1 and we are monitoring the results.

Some customers in US1 may experience delays in logs ingestion; issue identified and fix in progress.

The incident affecting RUM data availability has been resolved.

A fix has been implemented for RUM data unavailability and we are monitoring the results.

The issue has been identified and a fix is being implemented for RUM data unavailability in US1, EU2, and AP1 regions.

Investigating an issue causing RUM data unavailability in US1 and EU2 regions, affecting collection, processing, and UI components.

The incident affecting log queries in EU1 and US1 has been resolved; all services are operational.

We are continuing to monitor for any further issues after log query failures affected EU1 and US1 regions.

Log query failures affected EU1 and US1 regions; platform is now operating normally and being monitored.