Resolved

Last updated: October 29, 2026 at 06:16 PM UTC

SMS delivery issues affecting verification codes

Affected Components

Authentication & UserCore servicesCore services Authentication & User

Updates

Resolved

October 29, 2026 at 06:16 PM UTC

SMS delivery issue is resolved; delivery and verification completion rates returned to normal after the upstream provider switched to an alternate route.

Monitoring

October 29, 2026 at 06:05 PM UTC

SMS verification rates have returned to normal after the provider switched to an alternate delivery route; monitoring continues.

Monitoring

October 29, 2026 at 06:00 PM UTC

Upstream SMS provider rerouting traffic to AT&T numbers; delivery rates are being monitored for recovery.

Investigating

October 29, 2026 at 05:54 PM UTC

Continuing to investigate SMS delivery issues with an upstream vendor impacting AT&T users.

Investigating

October 29, 2026 at 05:46 PM UTC

We are investigating SMS delivery issues with an upstream provider causing a partial outage for authentication and user services.

Investigating

October 29, 2026 at 05:40 PM UTC

We are investigating SMS delivery issues causing delayed or failed verification codes for some users.