Status updated
Class down?
Class Technologies is an education technology company that provides a virtual classroom platform for online and hybrid learning. Built originally on Zoom and now also available for Microsoft Teams, Class adds teaching tools such as attendance tracking, assignments, quizzes and polls, breakout group management, proctoring, engagement analytics and integrations with learning management systems. Class also offers AI teaching assistance. Universities, K-12 schools, governments and corporate training teams use Class to deliver engaging live instruction.
I have a problem with Class
Select the type of problem you're facing to help us and other users.
Recent User Report Trends for Class
Aggregated reports in the last 48 hours.
What is Class's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
User Reports for Class
Recent issues reported by users from around the world.
No user reports for Class in the last 30 days.
Experiencing an issue? Add your report:
Stop refreshing this page
We'll email you the moment Class goes down — and again when it's back.
How to fix Class not working
Class is a virtual classroom platform for online and hybrid teaching, built to work with Zoom and Microsoft Teams. Teachers use it for attendance, assignments, quizzes, breakout groups and engagement reports. Find your symptom below. Most problems come from a sign-in, a camera or microphone setting, a link to the class, or the platform itself. Test your camera and microphone before a lesson starts.
Jump to what you are seeing
Website
The Class website does not load for you.
- Open the page in a private window and on another network.
- Check status.class.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login
Sign-in is refused.
- Use the sign-in route your school or company set up.
- If the password is refused, reset it and check spam.
- Try a private window to rule out an old session.
Class
The virtual classroom does not open, or the class does not start.
- Check the class is scheduled, and that the join link is current.
- Open the link in a current browser, and allow camera and microphone access.
- Check status.class.com, then ask the teacher to restart the class if needed.
Attendance
Attendance is not recorded, or it shows the wrong students.
- Check the students joined with their own accounts, not a shared one.
- Check the class roster matches the students expected.
- Check status.class.com, and correct the attendance record once the platform is stable.
Analytics
Engagement reports show no data, or they look out of date.
- Check the date range and the class you have selected.
- Allow time for the data from a recent class to appear.
- Check status.class.com, and report the class name and the time if the data stays empty.
Integrations
A connected learning system stops receiving grades or class data.
- Check the connection is active, and that its login has not expired.
- Check the course mapping has not changed recently.
- Check status.class.com, then send one test grade before a full sync.
Breakout Rooms
Breakout rooms do not open, or students are not moved into them.
- Check the breakout rooms are set up before the class starts, and that the host can manage them.
- Check the students are present in the class, since absent students are not moved.
- Check status.class.com, and have the host reopen the breakout rooms once.
Chat
Chat messages do not send, or they do not reach everyone.
- Check the chat setting allows the people you are messaging to send and receive.
- Reload the class, and check your connection.
- Check status.class.com, and use your normal channel to send important messages while chat is down.
Still not working?
Contact your school's or organisation's Class administrator, or the IT team, first. For a platform-wide problem, contact Class support through the help option in the platform or on the Class website. Have your organisation name, the class name, the exact error text, your device and browser, and the time with your time zone. Never send students' personal details or recordings in a support message. Live incident updates are on status.class.com.
Most virtual-classroom problems come from a device permission, a link or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Class's side.
Frequently asked questions about Class
Is Class down right now?
No. Based on the latest status data on this page, Class (class.com) is up and running normally. The most recent incident, "Class Collaborate unaffected by critical PHP vulnerabilities", was resolved (last update Oct 26, 2026).
What should I do if Class is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for class.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Class incident?
The most recent incident on record is "Class Collaborate unaffected by critical PHP vulnerabilities", last updated on Oct 26, 2026. It has been resolved.
How do I report a problem with Class?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Class status page?
The official status page for Class is status.class.com.
Advanced Domain Info Unavailable
We couldn't load advanced domain and security information for class.com at this time. Please try again later.