Incident History for Check
A complete log of all past incidents, outages, and scheduled maintenance.
Filter by status
applies to the 7 loadedPlanned database maintenance completed
Completed
Affected Components
Completed
on Oct 24, 2026
The scheduled database maintenance affecting API, Console, and Onboard has been completed.
Planned database maintenance affecting API, Console, and Onboard
Under Maintenance
Affected Components
Under Maintenance
on Oct 24, 2026
Scheduled database maintenance is currently in progress for API, Console, and Onboard, with updates to follow as necessary.
Scheduled For
Oct 24, 2026, 1:00 PM UTC
Scheduled
on Oct 19, 2026
Scheduled database maintenance on October 24 will interrupt API, Console, and Onboard; webhook deliveries retry automatically and money movement is unaffected.
Scheduled For
Oct 24, 2026, 1:00 PM UTC
API request log search indexing delayed
Investigating
Affected Components
Investigating
on Oct 20, 2026
API request logs are delayed in appearing in Console's developer tab; logs are not lost and the root cause is being investigated.
Usage API unavailable
Resolved
Affected Components
Resolved
on Sep 9, 2026
The incident affecting the Usage API has been resolved and the service is operating normally.
Monitoring
on Sep 9, 2026
Usage API is operational after being unavailable from 1:00pm–2:40pm ET. No records impacted. Monitoring.
Identified
on Sep 9, 2026
The Usage API is currently unavailable, affecting API and Console billing reports. Root cause identified, fix being implemented.
Database Maintenance in Progress
Completed
Affected Components
Completed
on Sep 6, 2026
The scheduled database maintenance has been completed.
Under Maintenance
on Sep 6, 2026
Scheduled database maintenance is currently in progress for the API component.
Scheduled For
Sep 6, 2026, 1:00 PM UTC
Delayed Payments at The Bancorp Bank
Resolved
Affected Components
Resolved
on Sep 5, 2026
Incident resolved. All affected payments were sent on time and confirmed completed by our payment processor.
Monitoring
on Sep 4, 2026
Monitoring reports of delayed deposits at The Bancorp Bank; Check confirmed no processing issues and continues to monitor.
Planned Database Maintenance
Scheduled
Affected Components
Scheduled
on Aug 27, 2026
Scheduled maintenance for the API component will occur on September 6, 2026 at 13:00 UTC.
Scheduled For
Sep 6, 2026, 1:00 PM UTC
Scheduled
on Aug 27, 2026
Scheduled maintenance for the API component will occur on September 6, 2026 at 13:00 UTC.
Scheduled For
Sep 6, 2026, 1:00 PM UTC