Incident History for Celonis

Maintenance for CPM Webapp Designer on CPM-Private environments is now complete after about one hour.

Scheduled maintenance for CPM Webapp Designer on CPM-Private environments is now underway and expected to last one hour.

Scheduled maintenance for CPM Webapp Designer on CPM-US is now complete after about one hour.

Scheduled maintenance for CPM Webapp Designer on CPM-US is now underway and expected to last one hour.

The scheduled database upgrade maintenance is now complete after 59 minutes and 59 seconds.

The scheduled database upgrade maintenance is now underway and expected to last one hour.

The login issue on US-2 has been resolved and is being monitored for stability.

Login and access to the US-2 environment are currently affected, and all teams are engaged working toward restoration.

The SAP Ariba data extraction issue affecting US-1 and US-2 realms has been resolved and is being monitored for stability.

Celonis is investigating SAP Ariba data extraction failures and delays affecting US-1 and US-2 realms, with a mitigation deployed while the root cause is pursued.

Planned maintenance for CPM Webapp Designer on EU realms is now complete after 59 minutes and 54 seconds.

Scheduled maintenance for CPM Webapp Designer on CPM-EU, CPM-Pro1-EU, CPM-Pro2-EU, CPM-Pro3-EU, CPM-Cloud1 and CPM-Std1 is now underway.

Scheduled maintenance for CPM Webapp Designer on CPM-JP is now complete after 59 minutes and 59 seconds.

Scheduled maintenance for CPM Webapp Designer on CPM-JP is now underway and expected to last one hour.

The planned infrastructure maintenance for JP-1 is now complete after one hour.

Scheduled maintenance for JP-1 is now underway and expected to last one hour.

The planned infrastructure maintenance for US-2 is now complete, ending 17 October 2026 at 14:00 UTC after about 60 minutes.

Scheduled maintenance for US-2 is now underway and expected to last one hour.

The scheduled infrastructure maintenance for EU-2, EU-3, Training, and TryCelonis ended on 17 October 2026 at 08:00 UTC and is now complete.

Maintenance for UK-1 is now complete, ending 17 October 2026 at 08:00 UTC after one hour.

Scheduled maintenance for EU-2, EU-3, Training, and TryCelonis is now underway, started 17 October 2026 at 07:00 UTC and expected to last one hour.

Scheduled maintenance for UK-1 is now underway, started 17 October 2026 at 07:00 UTC and expected to last one hour.

A configuration change caused FullFetches to fail and the Reporting API to be unavailable; the issue is fixed and services restored.