Incident History for Alsoenergy
A complete log of all past incidents, outages, and scheduled maintenance.
Filter by status
applies to the 8 loadedDegraded Ingest for SCADA Devices
Resolved
Affected Components
Resolved
on Oct 15, 2026
The degraded ingest issue for SCADA devices has been resolved, and monitoring will continue.
Monitoring
on Oct 15, 2026
Issue identified and monitoring degraded ingest for SCADA devices affecting PowerTrack US SOAP API and Data Ingest.
Investigating
on Oct 15, 2026
We are investigating degraded ingest for SCADA devices affecting PowerTrack US SOAP API and Data Ingest.
Degraded Ingest for SCADA Devices
Resolved
Affected Components
Resolved
on Oct 13, 2026
The degraded ingest for SCADA devices incident has been resolved.
Monitoring
on Oct 13, 2026
Issue identified and being monitored; backlog is now being ingested for SCADA device data.
Investigating
on Oct 12, 2026
We are investigating degraded data ingest for SCADA devices on PowerTrack US.
PowerTrack website inaccessible
Resolved
Affected Components
Resolved
on Sep 26, 2026
The PowerTrack website inaccessibility incident has been resolved.
Monitoring
on Sep 26, 2026
A fix has been implemented for the PowerTrack website inaccessibility and we are monitoring the results.
Investigating
on Sep 26, 2026
PowerTrack website is currently inaccessible; the issue is under investigation and being worked on.
CatM Meter Data Delay Resolved
Resolved
Affected Components
Resolved
on Sep 20, 2026
The CatM meter data delay incident is resolved after infrastructure and process changes improved performance and stability.
CatM Data Ingestion Maintenance
Completed
Affected Components
Completed
on Sep 19, 2026
Scheduled maintenance on CatM data ingestion and processing systems has been completed.
Under Maintenance
on Sep 18, 2026
Scheduled maintenance on CatM data ingestion and processing systems is currently in progress to resolve ongoing data delay issues.
Scheduled
on Sep 18, 2026
Scheduled maintenance on CatM data ingestion and processing systems to resolve ongoing data delay issues.
Scheduled For
Sep 18, 2026, 10:35 PM UTC
CatM data ingestion maintenance scheduled
Completed
Affected Components
Completed
on Sep 18, 2026
Scheduled maintenance on CatM data ingestion and processing systems has been completed.
Under Maintenance
on Sep 18, 2026
Scheduled maintenance on CatM data ingestion and processing systems is currently in progress.
Scheduled
on Sep 18, 2026
Scheduled maintenance on CatM data ingestion and processing systems begins in 60 minutes to resolve ongoing data delay issues.
Scheduled For
Sep 18, 2026, 2:00 PM UTC
Scheduled
on Sep 17, 2026
Scheduled maintenance on CatM data ingestion and processing systems to resolve ongoing data delay issues.
Scheduled For
Sep 18, 2026, 2:00 PM UTC
PowerTrack US Data Ingest Delays
Resolved
Affected Components
Resolved
on Aug 21, 2026
The incident causing delays in PowerTrack US data ingest has been resolved.
Identified
on Aug 20, 2026
The issue causing delays in PowerTrack US data ingest has been identified, and the dev team is working toward a resolution.
Investigating
on Aug 20, 2026
We are investigating an issue in Powertrack that may cause delays in ingest.
Data delay for PowerTrack EU
Resolved
Affected Components
Resolved
on Aug 9, 2026
The incident has been resolved.
Monitoring
on Aug 9, 2026
A fix has been implemented and the data backlog is being processed, expected to complete within a few hours.
Identified
on Aug 9, 2026
The EU PowerTrack environment is experiencing a major outage; the issue has been identified and resolution is in progress.
Investigating
on Aug 9, 2026
Customers in the EU may experience data delays. We are actively investigating the issue.