Incident History for Aera Technology
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 11 loadedPlatform Unavailable for Some Customers
Resolved
Affected Components
Resolved
on Oct 27, 2026
Aera platform is fully restored after a major incident affecting North Europe environments; root cause analysis is being documented.
Investigating
on Oct 27, 2026
Aera Technology continues investigating connectivity issues in North Europe caused by a cloud provider power loss affecting network devices.
Investigating
on Oct 27, 2026
Aera Technology is investigating reports that a subset of customers are experiencing platform access and feature difficulties.
Platform Unavailable in East US CDEV Environments
Resolved
Affected Components
Resolved
on Oct 21, 2026
Aera resolved a platform availability outage in East US CDEV environments caused by a third-party cloud host-level fault.
Platform Unavailable in CDEV East US
Resolved
Affected Components
Resolved
on Oct 14, 2026
Aera restored the CDEV East US environment after a maintenance configuration error caused a platform outage; all affected tenants are operating normally.
Platform Unavailable in Production East US
Resolved
Affected Components
Resolved
on Oct 8, 2026
Aera resolved a Production East US platform outage caused by a storage infrastructure condition affecting database operations.
Platform Unavailable for CDEV Customers
Resolved
Affected Components
Resolved
on Oct 8, 2026
Aera platform fully restored for CDEV customers after major incident; root cause analysis to follow.
Investigating
on Oct 8, 2026
Engineers continue working to restore platform service for CDEV customers, expecting restoration within 1.5-2 hours.
Investigating
on Oct 8, 2026
Engineers continue investigating the root cause of platform unavailability affecting CDEV customers, working toward restoring service.
Investigating
on Oct 8, 2026
A subset of CDEV customers are experiencing platform access difficulties; we are actively investigating and will provide regular updates.
Aera Technology infrastructure maintenance
Scheduled
Affected Components
Scheduled
on Oct 5, 2026
Scheduled infrastructure maintenance on October 18, 2026, from 03:00 to 07:00 UTC may intermittently interrupt access to the Aera Application.
Scheduled For
Oct 18, 2026, 3:00 AM UTC to Oct 18, 2026, 7:00 AM UTC
Platform Unavailable for Some Customers
Resolved
Affected Components
Resolved
on Sep 30, 2026
The Aera platform is fully restored after a major incident affecting production services in East US.
Investigating
on Sep 30, 2026
A subset of customers are experiencing platform difficulties; the issue is actively being investigated with regular updates to follow.
Scheduled Infrastructure Maintenance for CDEV & STG Environments
Scheduled
Affected Components
Scheduled
on Sep 4, 2026
Scheduled infrastructure maintenance for PROD environments from 2026-09-27 03:00 to 09:00 UTC may cause intermittent access interruptions.
Scheduled For
Sep 27, 2026, 3:00 AM UTC to Sep 27, 2026, 9:00 AM UTC
Scheduled Infrastructure Maintenance for CDEV & STG Environments
Scheduled
Affected Components
Scheduled
on Sep 4, 2026
Scheduled infrastructure maintenance for CDEV and STG environments from 2026-09-20 03:00 to 09:00 UTC may cause intermittent access interruptions.
Scheduled For
Sep 20, 2026, 3:00 AM UTC to Sep 20, 2026, 9:00 AM UTC
Scheduled Infrastructure Maintenance
Scheduled
Affected Components
Scheduled
on Aug 14, 2026
Essential infrastructure maintenance will cause intermittent access interruptions across all environments from 03:00 to 07:00 UTC on August 30, 2026.
Scheduled For
Aug 30, 2026, 3:00 AM UTC to Aug 30, 2026, 7:00 AM UTC
Platform Unavailable Post-Mortem
Resolved
Affected Components
Resolved
on Aug 7, 2026
Aera platform was unavailable for a subset of customers due to database instability after maintenance; services restored and monitoring confirmed full recovery.
Resolved
on Aug 2, 2026
The Aera platform is fully restored after a major incident. Teams are documenting a root cause analysis.
Resolved
on Aug 2, 2026
The Aera platform is fully restored after being unavailable. We are documenting a root cause analysis and apologize for the inconvenience.
Investigating
on Aug 2, 2026
We are continuing to investigate platform unavailability and working to restore impacted services.
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