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Activtrak down?
ActivTrak is a workforce analytics and productivity management platform. It collects data on how employees use applications and websites during work time, then provides dashboards and insights on productivity, focus time, collaboration, workload balance, burnout risk and technology usage. ActivTrak emphasises privacy-first monitoring with configurable controls. Managers and operations leaders use ActivTrak to understand how work gets done in hybrid and remote environments, coach teams, optimise software spend and improve performance.
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Recent User Report Trends for Activtrak
Aggregated reports in the last 48 hours.
No user reports about Activtrak in the last 48 hours.
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What is Activtrak's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Activtrak
Recent issues reported by users from around the world.
No user reports for Activtrak in the last 30 days.
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Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain activtrak.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from SSL.com RSA SSL subCA.
Domain name active since 2009
activtrak.com has been a registered domain since May 2009 — 17 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until May 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Activtrak not working
Activtrak provides workforce analytics and productivity software for employers. Managers use it to see how time is spent on work activity, and to produce reports. Find your symptom below. Most problems come from a sign-in, an agent on a computer that is not running, a sync setting, or the platform itself. Monitoring settings must follow your employer's policy and the law where you live. Ask your manager or IT lead before you change what is monitored.
Jump to what you are seeing
Website Down
The Activtrak website does not load for you.
- Open the page in a private window and on another network.
- Check status.activtrak.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Data Not Syncing
Activity data does not reach the dashboard.
- Check the agent is running on the computer, and that the computer is online.
- Allow time for the data to sync, then check the dashboard again.
- Check status.activtrak.com, and report the computer name and the time to your IT lead.
Login Failed
Sign-in is refused.
- If the password is refused, reset it through the official route and check spam.
- Check you are using the account your organisation set up.
- Try a private window to rule out an old session.
Agent Not Working
The agent on a computer does not start or report.
- Restart the computer, then check the agent service is running.
- Check the computer's security software is not blocking the agent, and ask IT to allow it through the official process if needed.
- Check status.activtrak.com, and report the computer name and the time to your IT lead.
Reports Not Loading
Reports stay blank, or the figures look out of date.
- Check the date range and the group you have selected.
- Allow time for recent activity to appear.
- Check status.activtrak.com, and report the report name and the time.
Screenshots Missing
Screenshots that should be stored do not appear.
- Check whether screenshots are switched on for that group, under your employer's policy.
- Check the agent has permission to capture the screen on that computer.
- Check status.activtrak.com, and report the computer name and the time to your IT lead.
Still not working?
Contact your employer's IT lead or manager first, since they set the monitoring policy and manage access. For a platform-wide problem, contact Activtrak support through the help option on its website. Have your organisation name, the computer or group name, the exact error text, and the time with your time zone. Never send employees' personal data or screenshots in a support message. Live incident updates are on status.activtrak.com.
Most monitoring problems come from an agent that is not running, a security setting or a sync delay, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Activtrak's side.
Frequently asked questions about Activtrak
Is Activtrak down right now?
No. Based on the latest status data on this page, Activtrak (activtrak.com) is up and running normally. The most recent incident, "Delayed processing of insights data", was resolved (last update Oct 20, 2026).
What should I do if Activtrak is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for activtrak.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Activtrak incident?
The most recent incident on record is "Delayed processing of insights data", last updated on Oct 20, 2026. It has been resolved.
How many people reported problems with Activtrak recently?
No user reports about Activtrak were submitted in the last 48 hours.
How do I report a problem with Activtrak?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Activtrak status page?
The official status page for Activtrak is status.activtrak.com.
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