Incident History for 365 Retail Markets
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedFullCount November 2026 release maintenance
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Scheduled maintenance on November 11 will restart all FullCount applications, causing brief interruptions.
Scheduled For
Nov 11, 2026, 6:00 AM UTC to Nov 11, 2026, 6:15 AM UTC
Advana database maintenance starting soon
Scheduled
Affected Components
Scheduled
on Oct 25, 2026
Scheduled Advana database maintenance begins in 60 minutes at 22:00 EDT on October 24, 2026.
Scheduled For
Oct 25, 2026, 2:00 AM UTC
V5 (ADM) Server Maintenance
Scheduled
Affected Components
Scheduled
on Oct 14, 2026
Scheduled maintenance on the Stockwell network November 17, 10:00 PM to 11:00 PM ET; no downtime expected, systems monitored throughout.
Scheduled For
Nov 18, 2026, 3:00 AM UTC to Nov 18, 2026, 4:00 AM UTC
V5 (ADM) Server Maintenance
Scheduled
Affected Components
Scheduled
on Oct 14, 2026
Scheduled maintenance on the V5/ADM system will cause downtime in ADM and related applications, with kiosks operating in local mode.
Scheduled For
Nov 15, 2026, 4:00 AM UTC to Nov 15, 2026, 8:00 AM UTC
FullCount October 2026 release maintenance
Scheduled
Affected Components
Scheduled
on Oct 8, 2026
Scheduled FullCount cloud maintenance on October 21 may cause periodic interruptions while the application stays online.
Scheduled For
Oct 21, 2026, 4:00 AM UTC to Oct 21, 2026, 5:30 AM UTC
FullCount October 2026 release maintenance
Under Maintenance
Affected Components
Under Maintenance
on Oct 7, 2026
Emergency maintenance on Vision Smart Store backend is in progress, delaying receipts and making the Stockwell operator web app unavailable.
Scheduled For
Oct 7, 2026, 10:30 PM UTC
Scheduled
on Oct 7, 2026
Emergency maintenance on Vision Smart Store backend today will delay receipts and make the Stockwell operator web app unavailable for 30 minutes.
Scheduled For
Oct 7, 2026, 10:30 PM UTC to Oct 7, 2026, 11:00 PM UTC
FullCount October 2026 release maintenance
Scheduled
Affected Components
Scheduled
on Oct 7, 2026
Scheduled maintenance for the FullCount October 2026 release will restart all applications, causing brief interruptions.
Scheduled For
Oct 14, 2026, 5:00 AM UTC to Oct 14, 2026, 5:15 AM UTC
FullCount Database Maintenance
Scheduled
Affected Components
Scheduled
on Sep 30, 2026
Scheduled maintenance on the FullCount cloud-hosted database may cause the application to be partially or completely offline.
Scheduled For
Oct 7, 2026, 4:30 AM UTC to Oct 7, 2026, 5:30 AM UTC
V5 (ADM) server maintenance starting soon
Scheduled
Affected Components
Scheduled
on Sep 27, 2026
Scheduled V5 (ADM) server maintenance begins in 60 minutes, affecting ADM and several related platform components.
Scheduled For
Sep 27, 2026, 3:00 AM UTC
Advana database maintenance scheduled
Scheduled
Affected Components
Scheduled
on Sep 24, 2026
Scheduled maintenance on the Advana system will occur October 24, 2026, from 10:00pm to 2:00am EDT, affecting deals, offers, and promos.
Scheduled For
Oct 25, 2026, 2:00 AM UTC to Oct 25, 2026, 6:00 AM UTC
AirVend AV Live Server Maintenance
Scheduled
Affected Components
Scheduled
on Sep 17, 2026
AirVend AV Live server maintenance begins as scheduled in 60 minutes, affecting AV Live and Payment Gateway.
Scheduled For
Sep 17, 2026, 1:00 AM UTC
Vision Smart Store Network Maintenance Postponed
Scheduled
Affected Components
Scheduled
on Sep 15, 2026
Scheduled maintenance on the Stockwell network has been postponed and will be rescheduled at a later date.
FullCount September 2026 Release Maintenance
Scheduled
Affected Components
Scheduled
on Sep 1, 2026
Scheduled maintenance for FullCount applications on September 9th, with brief interruptions during restart.
Scheduled For
Sep 9, 2026, 5:00 AM UTC to Sep 9, 2026, 5:15 AM UTC
Vision Smart Store Network Maintenance
Scheduled
Affected Components
Scheduled
on Aug 31, 2026
Scheduled maintenance on the Stockwell network on September 15th from 10 PM to 11 PM EDT, no expected downtime.
Scheduled For
Sep 16, 2026, 2:00 AM UTC to Sep 16, 2026, 3:00 AM UTC
V5 (ADM) Server Maintenance
Scheduled
Affected Components
Scheduled
on Aug 26, 2026
Scheduled maintenance on V5/ADM system on September 26, 2026, from 11pm to 3am EDT. Kiosks will enter local mode and recover automatically.
Scheduled For
Sep 27, 2026, 3:00 AM UTC to Sep 27, 2026, 7:00 AM UTC