Incident History for 23m
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 9 loadedCloud Server software upgrade in FRA01
Completed
Affected Components
Completed
on Sep 29, 2026
The FRA01 Cloud Server software upgrade maintenance window has finished; the portal and API were briefly unavailable.
Scheduled For
Sep 29, 2026, 2:00 PM UTC to Sep 29, 2026, 2:45 PM UTC
Scheduled
on Sep 29, 2026
Scheduled maintenance applies an emergency security patch to Cloud Server infrastructure in FRA01, briefly making the portal and API unavailable.
Scheduled For
Sep 29, 2026, 2:00 PM UTC to Sep 29, 2026, 2:45 PM UTC
Scheduled
on Sep 29, 2026
A scheduled maintenance window will apply an emergency security patch to Cloud Server infrastructure in FRA01, briefly making the portal and API unavailable.
Scheduled For
Sep 29, 2026, 2:00 PM UTC to Sep 29, 2026, 2:45 PM UTC
Telehouse power maintenance in FRA01
Completed
Affected Components
Completed
on Sep 24, 2026
Past power maintenance in FRA01 Building A rooms 325.1, 322.2 and 322.3 has been completed.
Scheduled For
Sep 24, 2026, 6:00 AM UTC to Sep 24, 2026, 6:00 PM UTC
Under Maintenance
on Sep 24, 2026
Ongoing power maintenance at FRA01 affects rooms 325.1, 322.2 and 322.3; redundant servers should remain online.
Scheduled For
Sep 24, 2026, 6:00 AM UTC to Sep 24, 2026, 6:00 PM UTC
Completed
on Sep 23, 2026
The FRA01 S3 Object Storage backend software upgrade maintenance window has ended.
Scheduled For
Sep 23, 2026, 10:30 AM UTC to Sep 23, 2026, 11:44 AM UTC
Under Maintenance
on Sep 23, 2026
Ongoing maintenance upgrades FRA01 S3 Object Storage backend software; occasional failed requests possible while availability is assured.
Scheduled For
Sep 23, 2026, 10:30 AM UTC to Sep 23, 2026, 12:00 PM UTC
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FRA01 Telehouse Power Maintenance
Completed
Affected Components
Completed
on Sep 17, 2026
Power maintenance at FRA01 Telehouse on 17 September 2026 has completed; systems on a single power feed may have been affected.
Scheduled For
Sep 17, 2026, 6:00 AM UTC to Sep 17, 2026, 6:00 PM UTC
Scheduled
on Sep 17, 2026
Power maintenance at FRA01 Telehouse on 17 September 2026 may affect systems connected to a single power feed.
Scheduled For
Sep 17, 2026, 6:00 AM UTC to Sep 17, 2026, 6:00 PM UTC
Scheduled
on Sep 16, 2026
Scheduled power maintenance at FRA01 Telehouse on 17 September 2026 may affect systems connected to a single power feed.
Scheduled For
Sep 17, 2026, 6:00 AM UTC to Sep 17, 2026, 6:00 PM UTC
Scheduled
on Sep 15, 2026
Scheduled maintenance will upgrade FRA01 S3 Object Storage backend software, with occasional failed requests possible but general availability assured.
Scheduled For
Sep 23, 2026, 10:30 AM UTC to Sep 23, 2026, 12:00 PM UTC
FRA01 Cloud & Shared Colo Network Connection Outage
Monitoring
Affected Components
Monitoring
on Sep 14, 2026
The FRA01 network connection outage is resolved and being monitored, with no further impact expected.
Identified
on Sep 14, 2026
Network connection at FRA01 Cloud & Shared Colo was temporarily down; the problem is identified and a solution is being worked on.
Access Switch Failure in Rack K15
Monitoring
Affected Components
Monitoring
on Sep 8, 2026
The failed switch has been replaced and all affected servers should be back online.
Identified
on Sep 8, 2026
An access switch for Internet traffic has failed in FRA01; the problem is identified and replacement is underway.
Telehouse power maintenance in FRA01
Scheduled
Affected Components
Scheduled
on Aug 18, 2026
Upcoming maintenance on power infrastructure in FRA01 may affect systems in specific rooms, but redundant systems should remain operational.
Scheduled For
Sep 24, 2026, 6:00 AM UTC to Sep 24, 2026, 6:00 PM UTC
Scheduled
on Aug 18, 2026
Upcoming maintenance on power infrastructure in FRA01 may affect systems in specific rooms, but redundant systems should remain operational.
Scheduled For
Sep 17, 2026, 6:00 AM UTC to Sep 17, 2026, 6:00 PM UTC
Object Storage Software Upgrade Maintenance
Completed
Affected Components
Completed
on Aug 12, 2026
The maintenance window for the Object Storage software upgrade has ended.
Scheduled For
Aug 12, 2026, 11:00 AM UTC to Aug 12, 2026, 11:56 AM UTC
Under Maintenance
on Aug 12, 2026
Maintenance window for Object Storage software upgrade is ongoing, with possible occasional failed requests.
Scheduled For
Aug 12, 2026, 11:00 AM UTC to Aug 12, 2026, 12:30 PM UTC
Cloud Server Software Upgrade Maintenance
Completed
Affected Components
Completed
on Aug 11, 2026
Maintenance for Cloud Server software upgrade has completed; management UI was unavailable but VMs and storage remained online.
Scheduled For
Aug 11, 2026, 10:00 AM UTC to Aug 11, 2026, 10:24 AM UTC
Scheduled
on Aug 11, 2026
Maintenance window for Cloud Server software upgrade is ongoing, with management UI unavailable but VMs and storage online.
Scheduled For
Aug 11, 2026, 10:00 AM UTC to Aug 11, 2026, 12:00 PM UTC
Scheduled
on Aug 10, 2026
Maintenance window for Cloud Server software upgrade is upcoming, with management UI unavailable but VMs and storage online.
Scheduled For
Aug 11, 2026, 10:00 AM UTC to Aug 11, 2026, 12:00 PM UTC
Upcoming maintenance: FRA01 Object Storage Software Upgrade
Scheduled
Affected Components
Scheduled
on Aug 3, 2026
Scheduled maintenance will upgrade S3 Object Storage backend software, possibly causing occasional failed requests.
Scheduled For
Aug 12, 2026, 11:00 AM UTC to Aug 12, 2026, 12:30 PM UTC